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Shipping & Returns


Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). There is a 20% restocking charge for all returns other than those caused by a Numaco error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to all US states except Hawaii, Alaska and California. Note that there are restrictions on some products, and some products cannot be shipped to some destinations.

The website will automatically price shipments to the Contiguous United States except California. We do not ship to California due to Prop 65 regulatory burdens.

Please also note that the shipping rates for items we sell are based upon the value of the order. The total value of the order determines the shipping costs.

 

Order                       Shipping cost

$0-$25                           $9.99

$25-$50                         $15

$50-$100                       $26

$100-$150                     $33

$150-$200                     $55

$200-$350                     $75

$350-$500                     $100

$500-$1000                   $150    

$1000+                          Call